Select one of our Frequently Asked Questions below.

What is MyPCReports?
MyPCReports was created in response to many requests from business owners and managers for summary reporting on what people do on thier computers, and for how long. Are they truly engaged and doing valuable tasks, or are they spending hours surfing, gaming, writing and sending out resumes? Our report lets you know quickly and without being invasive. Our company is dedicated to providing businesses with a quality tool to help you manage your computer use.
How does MyPCReports work?
Once you have an account and install the client, a daily report is compiled and emailed which summarizes the previous day's computer usage with a focus on time, including the top programs and websites.
How soon will I receive my first report?
After the client is installed, MyPCReports will begin emailing your usage report(s) the very next morning.
How will my business benefit from this service?
You now have the tool to know how your computers are being used, for how long, and in which applications. Whether you choose to share your findings with others, utilize it to maintain policy, or keep for management actions, we know you will be able to put these reports to good use to better manage your time, systems, and business.
What does MyPCReports monitor?
MyPCReports only reports on application name, document name, and amount of active time. We never monitor keystrokes, e-mails, screenshots, or any personally identifiable information. Active time is only measured when an application is open and keyboard/mouse activity is present.
What about Security?
Credit Card data is not stored on our systems. We utilize Authorize.net (one of the most trusted payment gateways) to handle all transactions.
What if I don't want more emails?
With MyPCReports, you can choose whether or not to be notified when new reports are ready. Your reports will be available to view or download at your convenience upon login to your account.
Where can I find a list of my licenses?
Just log on to MyPCReports and you will see the list of all of your licenses. This is where you can also change how you receive or are notified of available reports.
I forgot my password, now what?
Simply click the link to receive an email to reset your password.
What if I do not have access to that email address anymore?
Just call us and answer a few account verification questions and we will reset your password for you.
Are there any requirements for the computer(s) to provide reports on?
MyPCReports will run on any computer Windows 2000 or later and access to the Internet.